Raving Fans Start Within
Where do raving fans really come from? At Velosio, we believe it starts with the people behind the work. This podcast introduces you to the team members bringing projects to life—sharing their stories, passions, and what it’s really like to be part of Velosio. In each short episode, you’ll get a candid look behind the scenes, whether you're part of the team, thinking about joining, or just curious who's on the other side of the screen.
All Episodes
15: Jairus Clark on Gratitude, Family, and Staying Grounded
This week, CEO Robbie Morrison speaks with Jairus Clark, a team member from Velosio's Hub Support and Operations Teams, who shares insights on the company's family-oriented culture, the importance of collaborative problem-solving, and his personal passions, including being a church drummer and a book reader with a 38-day Fable reading streak. Key Episode Takeaways: - Family-Oriented Work Culture: Feeling included from day one by his teammates which made him feel "part of the family" and inspired him to do the same for others. - Collaborative Support Model: Jairus champions his team's willingness to "jump in" and help each other solve problems and reach out for opinions, which benefits both colleagues and customers. - Employee Empowerment and Growth: Jairus credits a colleague, Todd Michael, for helping him develop presentation skills for a company-wide talk, a valuable skill he never expected to gain in his support role. - Prioritizing Daily Client Case Management: Jairus's day is incomplete until he ensures all client cases are updated and tracked before leaving, which keeps him organized for the next day. - The "Best Effort" Quality Philosophy: A core lesson for Jairus is that in business, you can't be upset at the outcome if you have done your best and given 110% effort to resolve the issue. 1:49 Jairus's professional background and hidden talents 3:24 Reading habits and favorite applications 4:30 Jairus's experience at Velosio and company culture 7:15 Professional growth and celebrating success Connect with Jairus Clark: https://www.linkedin.com/in/jairus-clark/ Connect with Robbie Morrison: https://www.linkedin.com/in/robbiemorrison/ Learn More About Velosio: https://velosio.com Work at Velosio: https://velosio.com/careers14: Nathan Garrison on Market Shifts, Industry Trends, and Staying Focused on the Future
In this episode of the "Raving Fans from Within" podcast, Chad welcomes Nathan Garrison to discuss the evolving landscape of ERP solutions and the power of AI and Microsoft Copilot. Nathan also shares a look into his goal-oriented mindset, revealing how he uses year-over-year performance tracking to stay consistent and reach milestones like family vacations. Key Episode Takeaways: - The Power of Collective Effort: True professional success in complex technology sales is driven by a cohesive team approach—incorporating pre-sales, delivery, and leadership—rather than individual performance alone. - AI as a Strategic Brainstorming Tool: Tools like Microsoft Copilot are revolutionizing productivity by serving as an instant research and validation partner for creating business plans outside of traditional boardrooms. - Job Creation: AI is predicted to create more professional opportunities and simplify existing roles rather than acting as a replacement for human workers. - Goal-Oriented Performance Tracking: Using a data-driven approach to tracking wins, such as creating a year-over-year spreadsheet, allows professionals to connect work outcomes directly to personal financial goals. - Commitment to Sales Consistency: A primary objective for modern sales leaders is overcoming the "sales roller coaster" to achieve steady, predictable year-over-year growth. 00:33 Nathan's Personal Life in Charlotte 03:12 Team Impact on Nathan's Success 05:28 Industry Trends and AI 08:50 Memorable Moment at Velosio 11:04 Culture Champion Nomination 12:14 Celebrating Wins and Future Goals Connect with Nathan Garrison: https://www.linkedin.com/in/nathan-garrison-clt/ Connect with Chad: https://www.linkedin.com/in/chad-woods-a99479/ Learn More About Velosio: https://velosio.com Work at Velosio: https://velosio.com/careers13: Kristina Chilton on Growth, Grit, and the Power of Everyday Wins
In this episode of Raving Fans Start Within, I sit down with Christina, a senior consultant at Velosio, to explore the roots of what creates raving fans for our clients. Christina shares her journey from the aerospace and defense sector to becoming a key player in implementing Microsoft Dynamics 365, where her passion for problem-solving and connection shines through. We discuss her unique experiences, including her role in turning implementation challenges into learning opportunities. Christina also highlights the importance of teamwork at Velosio and reflects on the transformative power of mentorship and assertiveness in the workplace. Tune in to discover how our team's culture and dedication to client success truly set us apart.12: Michael DeGeeter on How Great Teams Balance Hard Work and Fun
On this episode of Velosio’s Raving Fans Start Within, marketing team member Michael DeGeeter discusses his three-and-a-half-year journey at Velosio, highlighting his role in managing major Microsoft and NetSuite events and the company's culture, which is defined by CEO Robbie Morrison's leadership. Michael shares his passion for creating exceptional client experiences, the collaborative "go-getter" dynamic of his marketing team, and personal insights like his go-to karaoke song, "Mr. Brightside." Key Episode Takeaways: - Client Experience is the Primary Goal of Event Marketing: The core objective of event management is creating exceptional client experiences and educational opportunities. - Events as a Strategic "Front Porch" for Technology Partners: Events serve as the initial, high-impact touchpoint where prospective clients assess if the organization is the right partner to solve their business problems. - Marketing Team Collaboration Drives Brand Vision: An effective marketing team is a collaborative "puzzle" where diverse specialty areas and expertise come together to deliver campaigns that present a clear, compelling brand vision for the mid-market. - Employee-Centric Culture as a Recruitment and Growth Engine: A strong, caring company culture and a leadership vision aligned with employee goals are the primary factors for attracting and retaining talent during periods of tremendous company growth. 2:03 Michael's Hypothetical Job Swap and Role at Velosio 4:35 Michael's Background and Journey to Velosio 6:14 What Michael Loves About Velosio 9:05 Michael's Marketing Team Culture 11:03 Personal Insights and Conclusion Connect with Michael DeGeeter: https://www.linkedin.com/in/michael-degeeter-75779a44/ Connect with Chad Woods: https://www.linkedin.com/in/chad-woods-a99479/ Learn More About Velosio: https://velosio.com Work at Velosio: https://velosio.com/careers