
Raving Fans Start Within
BusinessTechnology22 episodes
Where do raving fans really come from? At Velosio, we believe it starts with the people behind the work. This podcast introduces you to the team members bringing projects to life—sharing their stories, passions, and what it’s really like to be part of Velosio. In each short episode, you’ll get a candid look behind the scenes, whether you're part of the team, thinking about joining, or just curious who's on the other side of the screen.
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David Buggy on Customer Engagement, Progress Over Perfection, and Team Wins
10 min 57 sec
Join Velosio CEO Robbie Morrison and Vice President of Customer Engagement David Buggy as they discuss the power of an entrepreneurial spirit and a "do-it-to-learn-it" mindset in the evolving world of Microsoft Dynamics 365.
Key Episode Takeaways:
- The "Do-it-to-Learn-it" Mandate: Modern technical leaders increasingly rely on self-taught, hands-on experimentation—often fueled by platforms like YouTube—to help master new tools and solve real-world problems.
- Agile Over Absolute: Prioritizing consistent progress over the pursuit of perfection is the only way to ship software and media products in a fast-moving market.
- The Feedback Loop of Excellence: Establishing a "great work leads to more work" philosophy ensures that doing right by the client creates a self-sustaining cycle of business growth and reputation.
- Micro-Recognition Strategy: Celebrating small, frequent wins through public shout-outs is more effective at sustaining team momentum than only acknowledging major, long-term milestones.
- Support Availability: A commitment to solving critical client issues, even during off-hours, serves as a powerful differentiator that transforms standard vendors into trusted partners.
00:03 - Introduction and Personal Background
01:21 - David's Journey to Velosio
03:36 - Hidden Talents and Problem-Solving Abilities
04:31 - The Velosio Culture and Support System
07:25 - Philosophy of Great Work and Team Success
10:03 - Best Advice and Closing Thoughts
Connect with David: https://www.linkedin.com/in/davidbuggy/
Connect with Robbie: https://www.linkedin.com/in/robbiemorrison/
Learn More About Velosio: https://velosio.com
Work at Velosio: https://velosio.com/careers Play episode
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Michael Kidder on Sales Grit, Patience, and Playing the Long Game
16 min 34 sec
In this week's episode of Velosio’s Raving Fans Start Within podcast, Michael Kidder shares how he leverages 15 years of Microsoft ecosystem expertise and a "guide-on-the-side" philosophy to transform complex business challenges into enterprise value, along with why building a high-performance "team sport" culture is the secret to winning in the mid-market tech space.
Key Episode Takeaways:
- The Seller as Guide: High-impact professionals position themselves as educational guides rather than the "star" of the engagement.
- Confidence Through Delivery: A seller’s effectiveness is directly tied to their confidence in the back-end technical team’s ability to execute, making the "people" behind the product the most critical asset in technology consulting.
- The Power of Persistence: A "no" from a prospect is often just a "not now," and consistent value delivery through educational content can turn a multi-year holdout into a major client.
- Resilience in the Valleys: Success in the non-linear sales cycle depends on "fierce tenacity" and a temperament that can maintain consistency during inevitable dry spells.
- Adapting to Emerging Tech: In a rapidly evolving landscape, sales teams must shift from just mentioning tools like AI to articulating a clear, strategic approach that addresses client anxiety and goals.
01:57 - Career Transition from IT to Sales
03:49 - Passion for Customer Problem-Solving
05:32 - The Importance of Team and Confidence
07:00 - Evolution of Sales and Problem-Solving Focus
09:18 - Mid-Market Team Excellence
12:33 - Advice for Early Career Professionals
15:33 - Rapid Fire Personal Questions
Connect with Michael Kidder: https://www.linkedin.com/in/mkidder/
Connect with Chad: https://www.linkedin.com/in/chad-woods-a99479/
Learn More About Velosio: https://velosio.com
Work at Velosio: https://velosio.com/careers Play episode
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Isaac Knepper on Reframing Fear, Finding Balance, and Having Fun Along the Way
12 min 32 sec
In this episode of Raving Fans Start Within, I sit down with Isaac Knepper, a passionate member of our Velosio team. With nearly seven years at Velosio, Isaac shares his unique journey from being a Geek Squad agent to a key player in our organization. He discusses his love for travel, cooking, and the great outdoors, as well as the importance of thoughtful decision-making in tech. We dive into the impact of meditation on his professional life, and how the book "Outliers" by Malcolm Gladwell has shaped his approach to success. Lastly, Isaac offers valuable insights on transforming nervousness into excitement, a lesson that resonates deeply in both personal and professional spheres. Join us for a compelling conversation about culture, growth, and the essence of creating raving fans from within.Play episode
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Cora Wohlgamuth on Resource Management, Staying Grounded, and Navigating Fast-Paced Work
7 min 31 sec
In this episode of Raving Fans Start Within, I sit down with Cora Wohlgamuth, a resource manager at Velosio, to explore her journey from transportation logistics to the tech industry. Cora shares insights on resource management, the importance of staying grounded in a fast-paced work environment, and how her passion for cooking translates into her professional life through skills like planning and creative problem-solving. We delve into the unexpected lessons she's learned at Velosio, including the significance of taking a moment to assess challenges before reacting. Tune in to discover how Cora embodies the spirit of raving fans through her dedication to her role and the company’s values.Play episode
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David Brobst on Why Family Drives His Work and the Power of Simple Celebrations
20 min 11 sec
In this episode of Raving Fans Start Within, Velosio CEO Robbie Morrison sits down with consultant David Brobst to discuss his seven-year journey with the company and the unique culture that empowers employees to go above and beyond for their clients. Brobst shares insights into his personal passions—from Python coding and home automation to playing the drums—while using a Star Trek metaphor to explain how a dedicated, diverse "crew" is the true engine behind Velosio's success.
Key Episode Takeaways:
- The "Chief Engineer" Management Philosophy: Modern IT leadership is shifting toward a "servant-leadership" model, where managers act as chief engineers, like Star Trek’s Geordi La Forge, focusing on removing technical obstacles to empower their teams.
- Industry Cross-Pollination: Consulting firms can accelerate talent integration by hiring specialists with deep vertical knowledge, and training them on technical systems, rather than relying solely on pure IT generalists.
- Soft Skill Mastery: The ability for technical experts to master public speaking through "every introvert’s nightmare", is a vital competitive advantage.
- Gamification and Flow: Maintaining a "flow state" in coding is a critical driver of developer satisfaction, representing a highly productive mental space that firms must protect from the constant pressure of deadlines and meetings.
- Culture as the "Starship" Infrastructure: An organization’s success depends on viewing the company as a "vessel" (like the Enterprise) that is only effective when a diverse crew is empowered to contribute their unique skills toward a shared mission.
01:58 Personal Interests and Hobbies
03:52 Career Journey to Velosio
07:06 Technical Interests and Home Automation
09:18 Dream Job Swap and Development Interests
10:52 Most Velosio Experience - Going Above and Beyond
14:39 Velosio as Star Trek Enterprise
17:19 Unexpected Skill Development - Public Speaking
Connect with David: https://www.linkedin.com/in/dave-brobst-b8b85a10b/
Connect with Robbie: https://www.linkedin.com/in/robbiemorrison/
Learn More About Velosio: https://velosio.com
Work at Velosio: https://velosio.com/careers Play episode
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