5: Rob Urbanowicz on Culture and Client Success

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• 8 min

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Join CEO Robbie Morrison as he talks with Senior Vice President Rob Urbanowicz about his journey from a CPA at Deloitte and early SaaS pioneer to a leader at Velosio. Rob discusses his passion for sports, the company's vibrant culture, and advice to new hires on the power of internal networking and the excitement of Velosio's continued growth. Key Episode Takeaways: - Prioritize cross-organizational networking for content creation and service improvement. Rob highlights that connecting with colleagues across teams enhances the individual's experience and improves client service delivery. - Leverage strategic partnerships to accelerate and sustain business expansion. Velosio's excitement about its current growth trajectory is directly tied to its active collaboration with a supportive strategic partner. - Commit to a culture that is passionately people-centric and client-focused in all content and operations. The company's leadership is praised for being passionate about both its employees and its clients, which reinforces the enjoyable work environment. - Company mergers and acquisitions should be viewed as milestones that affirm strategic direction. The merger of SBS and Socius to form Velosio, followed by subsequent acquisitions, served as key moments that affirmed leadership's confidence in the company's path. - Continuously seek diverse perspectives across the organization to inform and support growth strategy. Connecting across different parts of the company helps to "uncover those gems and the different viewpoints" that are essential for navigating the company's growth curve. 00:32 Rob's Personal Interests and Hobbies 1:51 Rob's Tenure at Velosio 2:27 Professional Background Before Velosio 4:19 Rob's Connection to Velosio 6:33 Advice for New Employees Connect with Rob Urbanowicz: https://www.velosio.com/team-member/rob-urbanowicz/ Connect with Robbie Morrison: https://www.velosio.com/team-member/robbie-morrison/ Learn More About Velosio: https://velosio.com Work at Velosio: https://velosio.com/careers