16: Jeff Smith on People, Partnership, and the Power of the Win-Win Mindset
Raving Fans Start Within
In this episode of Velosio’s Raving Fans Start Within podcast, 32-year company veteran Jeff Smith shares his personal journey and professional insights into the evolution of Velosio from a small startup to a leading technology partner.
Key Episode Takeaways:
- Education as a Barrier-Breaker for Adoption: Client education is the primary antidote to the "fear of the new," particularly when transitioning legacy organizations from familiar server-based environments to cloud and AI models.
- Strategic "Digital Maturity" Tailoring A world-class service model meets clients exactly where they are on their digital journey—whether they are on the "bleeding edge" or requiring a methodical, organic pace.
- AI as a Work-Life Balance Enabler Beyond mere productivity, the strategic promise of AI lies in its ability to empower employees with higher-quality output at scale.
- The "Light Bulb" Metric for Success Client satisfaction in the modern era is best measured by the "light bulb moment", the point where a client moves past complexity to fully grasp how a solution solves their specific business pain.
- The Competitive Advantage of Unified "Win-Win" Sales Synergy High-performing pre-sales teams succeed by embracing diverse individual styles and skill sets.
00:53 Soccer Dad Years and Athletic Background
05:21 Current Family Life and Granddaughters
06:24 Velosio’s 35-Year Journey and Company Evolution
10:46 Evolution of Client Service and Technology Complexity
15:31 Technology Evolution and Current Excitement
18:36 What They Love Most About Velosio
Connect with Jeff Smith: https://www.linkedin.com/in/jeffsmithsocius/
Connect with Chad Woods: https://www.velosio.com/team-member/chad-woods/
Learn More About Velosio: https://velosio.com
Work at Velosio: https://velosio.com/careers
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